Support

Get in Touch

We're here to help. Whether you have a quick question or need hands-on support, we reply within 24 hours.

Email (Primary)

support@epockai.com

Best for: installation help, refunds, custom work, bug reports

Twitter / X

@epockai

Best for: quick questions, feature requests, general chat

We reply within 24 hours. Usually faster on weekdays.

Common Scenarios

Need help installing?

Check the FAQ installation guide first — most issues are covered there with step-by-step instructions.

Want a custom section?

Email support@epockai.com with your requirements and we'll provide a quote within 48 hours.

Found a bug?

Email us with your theme name and a screenshot. We'll investigate and push a fix — usually within 48 hours.

Business inquiry?

Partnerships, affiliate inquiries, or bulk licensing — email support@epockai.com with details.

"We're real people who build Shopify stores for a living."